Regain device access after a loss
Rebuild device access when no paired device is left, and understand what that replaces.
You need
An email code for your account, and the certainty that you really have no paired device left.
Use this function only if you really have no paired device any more. Under Devices → No paired device left? → Rebuild device access, read the consequences and, if appropriate, confirm with the email code.
- The confirmed restart replaces all previous device bindings and ends the access of other sessions.
- Old transfers are ended and cleaned up. Old file keys are not restored by this.
- Files you have already downloaded are kept.
- Afterwards, pair your other devices again.
Related guides
- Apps and browser
Connect a device of your own
Add a new browser or device to your account and check its identity before you approve it.
- Apps and browser
Manage sign-in methods, sessions and access
Link another sign-in method, revoke access you no longer need and know what deleting an account means.
Still stuck?
Check the troubleshooting guide first. If that does not help, tell us what happened.